Recruitment to the Post of Internal Ombudsman

UNION BANK OF INDIA, a leading Public Sector Bank, with Pan India Branch Network of 3500 branches with Head Office in Mumbai invites Applications for recruitment to the post of Internal Ombudsman on Contract Basis.

Internal Ombudsman:

Qualification:

The candidate should have retired on superannuation as General Manager from any Public Sector Bank other than Union Bank of India.

Age:

The candidate should not be more than 62 years of age as on 01.04.2013.

Duration of Contract:

The duration of the contract will be for an initial period of two years, extendable for a maximum period of one year by the Appointment Committee.

Work Experience:

The candidate should have minimum of ten years experience in the Branch and /or as Regional Manager and/or General Manager (Field Operations).

Salary:

The appointee would be paid a Lump sum amount of Rs. 60000/- P.M, subject to deduction of taxes as applicable. AND Reimbursement of actual expenses incurred for local Conveyance subject to a ceiling of  Rs.5000/- P.M.

Job Profile:

The appointee will be directly reporting to the Customer Service Committee of the Board of the Bank and shall be the focal point for Internal Grievance Redressal System in terms of Damodaran Committee recommendations, so that a minimum number of complaints are escalated to the Banking Ombudsman. Internal Ombudsman will help in strengthening customer confidence in the Internal Redressal Mechanism of the Bank.

Application Fee:

Candidates have to pay application fee of Rs. 500/- .

Selection Procedure:

Personal Interview : A Personal Interview of 50 marks shall be conducted to assess the candidates’ academic record, power of expression, clarity of thought, qualities of leadership, extracurricular activities, hobbies, general demeanor, behavior, communication skills, etc. The minimum qualifying marks for the Personal Interview would be 50% (45% for Reserved Category Candidates).

How to Apply:

• Log on to the Bank's website 'www.unionbankofindia.co.in' and on the Home Page under the link "Careers", access the Recruitment Notification titled "UNION BANK RECRUITMENT PROJECT – INTERNAL OMBUDSMAN.

• Print the Recruitment Notification alongwith the application form and the Recruitment Application Fee Payment Challan. Read the notification carefully and, if found eligible to apply, payment of the prescribed Application Fee of Rs.500/- can be made at any Union Bank of India Branch on the prescribed Challan.

• After making Payment of the Application Fees, fill in the required details in the Application Form and attach your latest Passport size photograph on the application form. Submit the Application alongwith all the required documents, by post, at the address given in the advertisement, NOT LATER THAN 5.00 P.M on 30.04.2013.

• Applicants should submit their application, along with the required documents, in the format given here below, as Annexure II, at the following address,
  Union Bank of India
  Post Bag no 9952
  Nariman Point Post Office,
  Mumbai 400021
  Candidates should note that the Post Bag will be opened at 5.00 P.M on 30.04.2013 for collection of Applications. Any application received after 5.00 P.M on 30.04.2013 will not be considered. Candidate’s should therefore ensure to submit their applications at the address given well in time.

• The Candidate is required to keep a copy of the Application Form and one set of  the prescribed documents to be submitted if & when invited for the Personal Interview. Ensure to also bring along the Original Documents for verification at the time of Personal Interview.

Important Dates:

• Opening date for making ON-LINE Applications and Payment of Fees  : 16.04.2013

• Last Date for making ON-LINE Applications and Payment of  : 30.04.2013

Courtesy : Union Bank of India