(Paper) SBI Clerk ( ASSISTNAT ) ONLINE EXAM Paper - 2015 "Held On 08-02-2015"

::MARKETING AWARENESS AND COMPUTER KNOWLEDGE::

1. A Compact disk (CD) is a(n)…………. data storage of the type.

(1) Magnetic
(2) Sequencer
(3) Electro-mechanical
(4) Electrical
(5) Optical

2. What does the term GUI in computing stands for ………………..

(1) Graphical utility interface
(2) Graphical user input
(3) Graphical user interface
(4) Graphics user intake
(5) Graphics user information

3. Which is not a part of 7 P’s of marketing ?

(1) Price
(2) Policy
(3) Product
(4) People
(5) Process

4. Which one of the following is not the operation of operating system ?

(1) Networking
(2) Process management
(3) Booting
(4) Resource management
(5) File management

5. Market share can be increased by………………..

(1) Increasing the number of sales persons
(2) Increasing the sales volume
(3) Increasing the products
(4) Increasing production
(5) Rewriting profits

6. Cross selling means……………………

(1) City to city sales
(2) Selling with cross face
(3) Selling with crossed finger
(4) Selling products to existing customers
(5) Cold calling

7. One advantage of dial-up n-temet access is …………………….

(1) It utilizes existing telephone service
(2) Modem speeds are very fast
(3) It utilizes broadband technology
(4) It uses a router for security
(5) It is wireless service

8. A document created in a word processing program or a budget created in a spreadsheet are, both examples of documents created in ?

(1) Machine language
(2) an operating system
(3) a window platform
(4) system software
(5) application software

9. What is the USP of saving accounts ?

(1) High rate of interest
(2) Easy operation
(3) Risky transactions
(4) Expensive transactions
(5) Back office facility

10. Sales forecasting involves study of…………….

(1) Proper selling price
(2) Sales planning
(3) Distribution outlets
(4) Consumer needs and demands
(5) All of the above

11. A saved document is referred to as ……………….

(1) file
(2) folder
(3) project
(4) data
(5) word

12. Programs such as Internet Explorer that serve as navigate windows into the web are called

(1) Networks
(2) Hypertext
(3) Web Site
(4) WebBrowser
(5) Internet

13. By an intranet we mean

(1) A LAN of an organization
(2) A wide area network of all branches of an organization
(3) Personal network of top management of an organization
(4) A network connecting all computers of an organization using Internet protocol
(5) Metropolitan Area Network

14. Marketing in banks is a necessity today, due to…………………….

(1) Liberalisation
(2) Nationalisation
(3) Fashion
(4) Urbanisation
(5) Marketing in banks is not necessary, as banking in India is more than 200 years old

15. A DSA helps in……………………

(1) Boosting direct sales
(2) Boosting sales through the net
(3) Strengthening indirect marketing
(4) Strengthening telemarketing
(5) All of the above

16. Good selling skills involve

(1) Patience
(2) Perseverance
(3) Empathy
(4) Knowledge
(5) All of the above

17. The brain of a computer is

(1) Floppy Disk
(2) CPU
(3) CD
(4) COBOL
(5) Megabyte

18. Example of telecommunication device is a………………..

(1) modem
(2) printer
(3) keyboard
(4) scanner
(5) mouse

19. What is the full form of Internet communication language TCP/IP?

(1) Transmission Control Practice/ Internet Practice
(2) Transmission Control Protocol/ Internet Protocol
(3) Transport Control Protocol/ Internet Protocol
(4) Transport Component Practice /International Practice
(5) Telephone Call Protocol/ International Protocol

20. Chip is a common nickname for a(n)………………..

(1) Transistor
(2) Semi conductor
(3) Resister
(4) Hard disk
(5) Integrated circuit

21. The USP of a credit card is

(1) Cashless operations
(2) Only for HNIs
(3) Only for Men
(4) Only for employed persons
(5) Transactions through cheque book

22. Interest on Savings deposit nowadays is …………….

(1) Fixed by RBI
(2) Fixed by the respective banks
(3) Fixed by the depositors
(4) Not paid by the bank
(5) Fixed as per the contract between Bank and the consumer court

23. Which among the following is a disadvantage of an EDI system ?

(1) Speed
(2) Errors
(3) Expensive
(4) Mismatch
(5) None of these

24. The daily processing of corrections to customer accounts best exemplifies the processing mode of …………..

(1) batch processing
(2) real-time processing
(3) time-sharing
(4) off-line processing
(5) None of these

25. A device that not only provides surge protection, but also furnishes the computer with battery backup power during a power outage is …………………

(1) Battery strip
(2) UPS
(3) Surge strip
(4) USB
(5) Memory

26. Select the best description of read only memory (ROM)

(1) Volatile used to store only memory
(2) Volatile used to store information that does not change during system operation
(3) Volatile used to store information that changes during system operation
(4) Non-volatile used to store information that changes during system operation
(5) Non-volatile used to store information that does not change during system operation

27. MIPS in measuring processor speed stands for……………………….

(1) Monthly instructions per second
(2) Million instructions per second
(3) More inputs per system
(4) Million inputs per second
(5) More instructions per system

28. What is the ultimate purpose of defragmentation ?

(1) Delete temporary files
(2) Format the PC
(3) Make the PC faster
(4) Create more free space
(5) Reduce power consumption

29. Programs such as Mozilla Fire-fox that serve navigate windows into the web are called…………………..

(1) Web browser
(2) Networks
(3) Internet
(4) Hyper Text
(5) Word processor

30. ‘Benchmark’ means

(1) products line up on bench
(2) salesman sitting on a bench
(3) set standards
(4) marks on a bench
(5) None of these

31. The customers by opening and investing in the Tax Saver Deposit Account Scheme in a bank would get benefit under

(1) Sales Tax
(2) Customs Duty
(3) Excise Duty
(4) Professional tax
(5) Income Tax

32. Of the following pricing strategies……………….., is not ideal for new products.

(1) Market-Skimming
(2) Discriminatory pricing
(3) Promotional pricing
(4) None of these
(5) All of the above

33. Which of the following methods is not a cost-based method ?

(1) value pricing
(2) target-return pricing
(3) mark-up pricing
(4) marginal cost pricing
(5) All of the above

34. The role of a…………….. generally is to determine a buyer’s needs and match it to the correct hardware and software.

(1) computer scientist
(2) computer sales representative
(3) computer consultant
(4) computer trainer
(5) None of these

35. In ROM BIOS, the acronym BIOS stands for…………….

(1) Basic input output system
(2) Basic input organizational system
(3) Basic industry operating system ,
(4) Base input operating set
(5) Basic initiative output set

36. ……………………is a method in which multiple communication devices are connected to one another efficiently.

(1) Routing
(2) Redundancy
(3) Detecting
(4) Switching
(5) None of these

37. The Database Management System (DBMS) is…………….

(1) Hardware system stores information
(2) Hardware system used to create, maintain and provide controlled access to a database
(3) Hardware system used to create, maintain and provide uncontrolled access to a database
(4) Software system used to create, maintain and provide uncontrolled access to a database
(5) Software system used to create, maintain and provide controlled access to a database

38. Which one of the following is a target group for the marketing of internet banking ?

(1) All the customers
(2) All the educated customers
(3) All the computer educated customers
(4) Only creditors
(5) All of the above

39. Service after sale is not the function of

(1) Marketing staff
(2) Seller
(3) Director of the company
(4) Employees of the company
(5) None of these

40. A buyers market means…………………………

(1) buyers are also sellers
(2) sellers are also buyers
(3) there are no sellers
(4) demand exceeds supply
(5) supply exceeds demand

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