COMMON RECRUITMENT PROCESS FOR PARTICIPATING ORGANIZATIONS/PUBLIC SECTOR
BANKS FREQUENTLY ASKED QUESTIONS (FAQs)
We are frequently getting various queries from candidates in connection with
Common Recruitment Process. We have compiled repeated similar queries received
from candidates along with our responses to upload on the official website of
IBPS for information and benefit of all concerned. Most of the queries are
raised based on the information already incorporated in the advertisement.
A. Advertisement :-
IBPS publishes advertisements /notifications carrying detailed Terms and
conditions in connection with Common Recruitment Process on behalf of
Participating Organizations. The candidates are advised to go through the
advertisement carefully before filling up the online application.
I. What is the educational/Age Criteria for applying for CWE selection
process?
Our advertisement clearly prescribes the eligibility criteria in detail. The
candidates are requested to kindly refer to the relevant clause mentioned in the
advertisement.
II. What are the dates of registration/payment of fees for online application
form of CWE?
The advertisement /notification mentions in detail about the schedule of
registration /payment of fees. The candidates are requested to kindly refer to
the relevant clause mentioned in the advertisement. Keep in touch with official
IBPS website regularly.
B. Registration :-
I. Provide me the link for Registration.
The candidates are requested to kindly visit the official IBPS website for
the same. The link will be available during the schedule as stipulated in the
respective advertisement. Candidates are advised to register much before the
last date.
II. Unable to upload photo and signature.
The advertisement prescribes detailed guidelines for uploading the photo and
signature .The candidates are requested to refer to relevant clause of the
advertisement available on the official IBPS website for the same and
ensure that the photo and signature files meet the specifications mentioned in
the advertisement.
III. Confirmation mail for registration and password not received.
Email/SMS is triggered and the same is sent to the candidates on the email ID
and Mobile number registered by them in application form. Kindly check the same.
IV. Payment debited from the account. Registration confirmation not received.
Candidates are required to take a printout of the e-receipt and online
application form.Please note that if the e-receipt is not generated, online
transaction may not have been successful. Then candidates are advised to login
again with their registration number and password and pay the Application Fees/
Intimation Charges online. If candidate’s account is debited and the said
transaction is also showing as failed, the amount debited is expected to be
credited to the respective account in the due course as per failed transaction
rules of the Banks.
V. What is the status of my Registration?
a) If the candidate’s registration is successful he/she has to take printout
of the application form with the help of registration no. and password.
b) If candidate’s registration/ payment is not successful; Payment gateway is
expected to refund the amount in due course, if any. Kindly login again and make
payment.
C. Correction of Data entered in online application form :-
I. By mistake I have submitted incorrect information (Date of Birth,
Category, Name,Gender, Percentage of marks, address, mobile number etc.) Please
make these changes at your end (after final submit)
No change in the data already registered by the candidate in the online
application form is possible as per the terms and conditions of the
advertisement /notification. There is save and edit option available through
which changes can be made in the online application prior to submission before
the last date for registration. The candidates should check all the entries made
by them and only then submit the application.
D. Caste /Category:-
I. OBC category as per state but not in central list. Which category
should be mentioned in the application form.
The candidates are requested to refer to the relevant clause of the
advertisement available on the official IBPS website for the same.
E. Pre Examination Training /Exam Call letter:-
I. Forgot Registration Password/ Registration number
Registration Password/Registration Number have been sent to the mobile number
and email id mentioned in the online application form. Candidates are advised to
check the same for registration number and password. We do not provide
registration number password once again.
II. E-mail/SMS not received for call letter.
Email/SMS is triggered and the same is sent to the candidates on the email ID
and Mobile no. registered by them in the application form.
III. Cannot download the Pre-Exam training call letter.
Pre exam training call letter is only for SC/ST/Minority candidates for
Officers Cadre and SC/ST/Minority /EXS/PWD candidates for clerical cadre and
will not be available if the PreExam training option is not registered for at
the time of online registration.
IV. Cannot download the Exam call letter.
This may be due to unsuccessful registration/incorrect login credential/s.
V. Request for change in Centre/Venue / Date /Time.
The allotted date, time and venue for the exam cannot be changed as per the
terms and conditions of the advertisement.
VI. Allotted Exam center not as per selected exam center.
Candidates who opted for a particular centre of exam might not be
accommodated therein for reason beyond the control of IBPS. Such candidates will
be allotted other centres. Candidates have to appear for the examination at the
allotted Centre only. This is clearly mentioned in the advertisement.
F. Examination Centre :-
I. Unable to find exact location of exam centre.
The candidates are advised well in advance about the venue of the online
examination.
There is sufficient time available for the candidate to locate the venue of
examination.
II. Not allowed to appear for exam (Late entry, ID proof, Name mismatch).
The advertisement /notification /call letter mentions in detail about the
procedures/conditions to be followed for online examination .The candidates are
expected to follow these guidelines to ensure uniformity.
III. System and server problem in examination/ Due to system problem loss
of time in examination/ Re- examination.
Candidates may register complaints on Candidates Grievance Lodging and
Redressal
Mechanism (CGRS Portal). Such complaints are addressed on merit.
G. Prelim/Main exam Result:-
I. Forgot Password.
The password is shared on the mobile number and email id registered in the
online application form.
II. Invalid Login.
The qualified candidates may check the result status/ scores using their
correct login credentials.
III. What are the cut off marks?
The candidates are requested to kindly refer to the relevant notification
available on official IBPS website.
IV. How to calculate cut off score/Normalization method/ Equi-percentile
method.
The candidates are requested to refer to the relevant clause of the
advertisement available on official IBPS website for the same.
V. Not satisfied with the score mentioned in the score card. / Recheck
exam score.
The candidates may register query on CGRS Portal.
VI. Reason for cancellation of candidature.
The candidates are requested to refer to the relevant clause of the
advertisement available on official IBPS website for the same.
VII. Provide answer sheet copy/ Question paper /Right Answer key (model
Answer key).
As per IBPS Policy we do not provide answer sheet / question paper/ Right
Answer key (model Answer key).
H. Interview:-
i. I am not able to download my Interview call letter.
Visit official IBPS website. Candidate can download call letter with the help
of Registration number and Password during the relevant stipulated period.
ii. Reprint of application form
Reprint Link is available on official IBPS website during the relevant
period.
iii. Forgot password.
The passwords of the candidates are shared on their mobile number and email
id provided at the time of online registration.
iv. Request for change in Category (OBC, SC, ST, EX-SERVICEMEN)
No change in the data already registered by the candidate in the online
application form is possible as per the terms and conditions of the
advertisement. Before submitting the online application form, edit option may be
exercised carefully.